Pinball Aussie | sales@pinballaussie.com
Pinball Aussie | sales@pinballaussie.com
We pride ourselves on processing your order swiftly, with most orders leaving our facility in less than 24 hours. During periods of high demand, processing may take up to 72 hours. We use a reliable shipping network for vape mails to ensure prompt delivery of your packages.
At checkout, you will be provided with the Shipping Method and Estimated Delivery Times, which may vary based on your location and local service provider. A tracking email will automatically be sent out to you once the order finishes processing at our facility.
*Please note all transit times are estimates and do not include weekends or holidays.
If you are located in the Midwest or Eastern half of the U.S., your order may undergo a 2-Step Shipping Process (Learn More).
To optimize savings and save on shipping costs, consider purchasing your order in bulk.
If your country / state is not listed during the checkout process, we are unable to accept payment from or ship to your country at this time.
All products sold are listed in US Dollars and will not be automatically converted into your local currency. Pinball Aussie is not responsible for any conversion fees associated with international orders.
All duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments. Additionally, Pinball Aussie is not responsible for any packages that are seized or stopped by the authorities, or any fees that are required for international duties.
For any reasons that the package incurred any additional shipping costs, such as being rejected by customs, wrong address delivery, or sent back to sender from the customer, the additional cost is subject to deduction from the original payment.
Lost or undelivered packages are not the responsibility of Pinball Aussie, and any issues arising from packages not received must be resolved by the customer, with the third-party carrier in use. Pinball Aussie strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 48 hours of the last tracking update.
Pinball Aussie will not be responsible for packages shown as Delivered when it is shipped to third-party shipping carriers. Any issues that arise with such shipments that are marked delivered must be resolved by the customer with the third-party shipping company.
Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. Pinball Aussie is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.
How are replacement parts shipped?
All replacement shipments and warranty shipments are shipped using Standard Shipping.
Have more questions or concerns? Please contact us.
Melbourne Victoria, Australia
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